Magic Win Casino provides account tools that allow you to set limits on your deposits, session time, and access. These tools are available within your account settings and can be applied at any time. Some limits take effect immediately; others require a cooling-off period before they can be increased or removed.
Magic Win Casino operates under a Curacao eGaming licence. It is not licensed by the UK Gambling Commission. UKGC-mandated protections - including mandatory GAMSTOP integration and access to UKGC-registered dispute resolution - do not apply to this platform.
Deposit limits allow you to cap the amount you can deposit within a daily, weekly, or monthly period. Once set, the limit is enforced at the cashier stage - deposits that would exceed the cap are blocked until the period resets or the limit is changed.
Deposit limits can be set through the responsible gambling or account limits section of your account. The exact navigation label depends on the current interface - if you cannot locate it, contact support and ask them to direct you to the deposit limit controls.
Session time limits set a maximum duration for a single login session. When the limit is reached, the platform ends the session and logs you out. This tool is designed to provide a natural break from play rather than a hard restriction on access.
Session limits are set in your account settings. The available increments - for example 30 minutes, 1 hour, 2 hours - are displayed in the limit configuration area. As with deposit limits, reducing a session limit applies immediately while increasing one may require a review period.
A cooling-off period temporarily suspends your ability to deposit and play for a defined duration - typically ranging from 24 hours to several weeks depending on the option selected. During a cooling-off period your account remains open and you can log in to view your history, but deposits and gameplay are blocked.
Cooling-off periods are not the same as self-exclusion. A cooling-off period has a fixed end date after which normal access resumes automatically. If you need a longer or indefinite break, self-exclusion is the appropriate tool.
Self-exclusion closes your account to deposits and gameplay for a specified period or indefinitely. Unlike a cooling-off period, self-exclusion is intended as a firm commitment - the platform will not accept requests to reverse a self-exclusion before the end of the chosen period.
To request self-exclusion, contact support directly. State clearly that you are requesting self-exclusion, specify the duration you want, and use the email address registered on your account so the request can be matched correctly. Keep a copy of the request and any confirmation received.
Magic Win Casino is not integrated with GAMSTOP. A self-exclusion on this platform does not extend to UKGC-licensed operators. If you also want to exclude from UK-licensed casinos, register separately with GAMSTOP at gamstop.co.uk.
Reality check notifications remind you of the time elapsed in a session at intervals you set. The notification appears on screen and gives you the option to continue or end the session. This tool works alongside session limits rather than replacing them - it provides an awareness prompt without forcing a session end.
Reality check settings are configured in the responsible gambling or account limits area. If this feature is not visible in your account, contact support to ask whether it is available and how to activate it.
If you are concerned about your gambling habits, independent support is available from organisations that operate outside the platform:
These organisations are independent of Magic Win Casino. Their services are confidential and available regardless of which platforms you use. Support contact options for account-related queries are on the customer support page.
Deposit limits are set through the responsible gambling or account limits section of your account. Daily, weekly, and monthly options are available. A reduction takes effect immediately; an increase requires a cooling-off period before the higher cap is active.
A cooling-off period suspends access for a fixed time after which normal access resumes automatically. Self-exclusion is a firm commitment for a defined or indefinite period and cannot be reversed before the end date. Use self-exclusion if you need a serious break from gambling.
Contact support directly, state clearly that you are requesting self-exclusion, and specify the duration. Use the email address registered on your account. Keep a copy of the request and any confirmation. The exclusion should take effect promptly after confirmation.
No. Magic Win Casino is not integrated with GAMSTOP. A self-exclusion here applies only to this platform. To exclude from UK-licensed operators, register separately with GAMSTOP at gamstop.co.uk.
No. Self-exclusion is intended as a firm commitment and reversal before the end of the chosen period is not permitted. If you need temporary suspension rather than a hard exclusion, use a cooling-off period instead.
Marketing communications should stop once self-exclusion is confirmed. If they continue, contact support immediately with a copy of your original self-exclusion request and ask for the marketing database to be updated.
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